Shipping & Tracking

• Which shipping carrier should I use to ship back my kit?
• Why is my tracking information not updating?
• Can I ship my sample in the cold?
• How should I ship my sample if it's hot outside?
• Can I track my order?
• Will my sample expire while in transit?
• Is it safe to ship my sample?
• Will I be charged for shipping my sample to the lab?
• How will I receive my kit?
• When will I receive my kit?