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  2. Shipping & Tracking

Shipping & Tracking

  • Which shipping carrier should I use to ship back my kit?
  • Why is my tracking information not updating?
  • Can I ship my sample in the cold?
  • How should I ship my sample if it's hot outside?
  • Can I track my order?
  • Will my sample expire while in transit?
  • Is it safe to ship my sample?
  • Will I be charged for shipping my sample to the lab?
  • How will I receive my kit?
  • When will I receive my kit?
  • Do you ship to all 50 states?