General

• Are imaware tests FDA-approved?
• What do I do in case of a health emergency?
• En que idiomas ofrecen soporte de imaware? / What languages are available via imaware support?
• Does imaware charge sales tax for its tests?
• Does imaware replace my primary healthcare provider?
• Why do you ask about my familial health history during the questionnaire?
• Where is my sample being tested?
• What is your refund and replacement policy?
• Can I order tests for multiple people?
• Do you offer any discount codes?
• What if there is something wrong with my kit?
• Do I need a prescription or physician’s order before purchasing an imaware test?
• Is imaware covered by health insurance?
• Are your tests available worldwide?
• Are imaware tests suitable for those under the age 18?
• What do I do if I'm having trouble logging in?
• Does imaware provide me with a diagnosis?