Shipment & Tracking
- Which shipping carrier should I use to ship back my kit?
- Where is my sample being tested?
- Are your tests available worldwide?
- How should I ship my sample if it's hot outside?
- Do you ship to all 50 states?
- Will my sample expire while in transit?
- Will I be charged for shipping my sample to the lab?
- When will I receive my kit?
- Can I order tests for multiple people?
- What is your return / refund policy?
- Can I ship my sample in the cold?
- What if there is something wrong with my kit?
- How will I receive my kit?
- Can I track my order?
- Why is my tracking information not updating?
- Is my sample safe when its shipped?