What if my results came back inconclusive?

Inconclusive results occur less than 0.3% of the time based on our testing to date and can be due to a variety of factors. In this case, what we'd like to do is send you a new test free of charge to redo the test to make sure you get a result back. 

Please contact us by using the chat button in the bottom right corner of the screen, or by emailing us at support@imaware.health 

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