Can I track my order?

We utilize USPS shipping to our customers and provide a tracking number in all shipping confirmation emails.

We utilize UPS 2 Day Priority Shipping for customers to send their samples to the laboratory and we provide a tracking number in your patient portal so that you can track your sample back to the lab. 

If for some reason your tracking number has not updated in a business day or two, please reach out to us via the chat button in the lower right corner of your screen, or send us an email at