Which shipping carrier should I use to ship back my kit?
We include a UPS 2-day return shipping label and envelope with your imaware™ test. Once you complete collecting your sample, put the sample back in the imaware™ box and then into the return envelope. Seal the envelope, then drop off the return package at your nearest UPS location.
If you do not have a UPS store nearby to drop off your sample, many CVS stores allow UPS packages to be dropped off. Find your nearest drop-off location here. Please note that we discourage the use of dropboxes due to unpredictable shipping times.
If you still need assistance with sending your sample back to the laboratory, we’re happy to arrange a UPS pick up with at least 1 business day notice.